If you want people to share their knowledge

We ask this question a lot: “How do we incentivise people to share their knowledge?” The question is asked because when managers look around their organizations they don’t see much knowledge sharing going on. This is a serious concern, but I think it is the wrong question. The question is based on the assumption that people don’t want to share what they know and therefore require an incentive to get them to do it. And that assumption is inaccurate. A much more useful question is, “What causes people to be willing to share their knowledge with others?”

Nancy Dixon, The Incentive Question or Why People Share Knowledge

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